Morsestraat 22
2652 XG Berkel en Rodenrijs

Phone: 010-519 22 30

Opening hours
08.30 – 17.00 hours
Monday – Friday

Frequently asked questions

What are the shipping rates?

For deliveries to the Netherlands we use shipping costs of € 4.95 per order. The shipping costs to Belgium are € 8,95. We do not charge shipping costs for orders made over €100,- with delivery within the Netherlands.

For deliveries to Luxembourg, Germany, France, Italy, Spain, Portugal and the United Kingdom, shipping costs are calculated based on the size of the order. These will be calculated during checkout.

Which payment methods are accepted?

As of this moment you can use iDeal, Bancontact, Visa and MasterCard as payment method.

Do you delivery internationally?

In addition to the Netherlands and Belgium, we also ship a large selection of our products to the United Kingdom, Luxembourg, Germany, France, Italy, Spain and Portugal.

What is the delivery time?

Products in stock are delivered within 1 to 2 working days in the Netherlands, Belgium and Luxembourg.

Products in stock to the United Kingdom, Germany and France are delivered within 2 to 3 working days.

Products in stock to Spain, Portugal and Italy are delivered within 3 to 5 working days.

If products are out of stock the estimated delivery may take 10 working days longer than usual.

What happens after I've placed an order?

You will receive an confirmation e-mail upon your made order. We will then process your order and prepare it for shipment.

When your order is ready, it will be hand over to the delivery service, which will deliver the package to you the next day. You will also receive an email for confirmation when the item has been sent.

Do I receive a confirmation of my order?

Yes, you will always receive a confirmation of your order on the email address you provided.

Is it possible to return my order?

It is possible to return your products within 8 days, unless stated otherwise.

Products must be returned undamaged, unwashed and in original packaging. The return number must always be stated clearly with your return. You can request the return number by telephone, e-mail or via the online contact form.

Can’t find the answer to your question? In that case we would like to refer you to our complete overview of frequently asked questions

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